Our philosophy is simple: we want you to be 100% satisfied with the products you receive from us. We are happy to accept a return on any product. This is based on our no questions asked, lifetime guarantee. You can find the details of the policy at Customer Lifetime Guarantee
How to Return
All returns must be issued a Return Merchandise Authorization (RMA) before they are shipped back to us. Failure to obtain an RMA may result in your return being refused.
To obtain an RMA, please go to Product Returns
The form will guide you through the information you must provide to receive an RMA.
We offer several gear and apparel bundles that combine the products you want with great savings!
Because they are sold together at a discount, if you choose to return any part of a bundle, you forfeit the discount and any refund you receive will be less that amount.
If a component of your bundle does not fit or is defective, please fill out the information as instructed on the RMA request form and be sure to indicate it is part of a bundle and our friendly customer service staff will provide you with specific instructions.
Promotional Discounts and Items
If you choose to return an item that was part of a promotional discount, any refund you receive will be less the amount of the promotion.
If you received a bonus item with your order and choose to return a qualifying item(s), you must also return the bonus item. Failure to return the bonus item will result in a decrease in your refund equal to the value of the bonus item.
Typically, returns are processed within two business days of receipt. Depending on your bank or credit card issuer, you should see the refund within a few days after processing. If you haven't received your refund in ten business days after we received your return, please contact us for additional assistance.